Frequently Asked Questions

I’m not from SA. Can I purchase from interstate?

Absolutely. We will happily ship our products to any Australian state.

Are all items shipped the same day if ordered before 12pm?

Depending on the product and its size, unfortunately, some items may require more time to package & ship (i.e. Lash Beds).

How many lashes come in one Lash Tray?

Our 3D fan trays hold 240 fans per tray, whereas our 4D and 5D fans hold 120 fans per tray.

Can anyone purchase Adelaide Lash Supplies products?

We will only supply our products to qualified lash technicians with industry experience. Our products are not open to the general public.

How much do I need to spend to get to take advantage of the free postage?

Simply spend more than $200 and the free postage will automatically be applied at the checkout.

Is there a minimum order quantity?

No.

How long will it take to ship my Lash Trays?

If an order is placed by 12pm (AEST), it will be packed the same day and typically received the following day.

*Please be aware that due to current COVID-19 conditions, shipping times may be longer than usual.

How are the lashes bonded?

The lashes are bonded with heat, so you’ll find there is no excess glue at the base of the fan.

Are Adelaide Lash Supplies Lashes animal cruelty free?

Yes, we proudly supply products that are free from animal testing.

Can I pick up my order?

No sorry, currently we are an online only store. However if you require something urgently, we can have it couriered to you typically within 2-4 hours.

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